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Live Webcast: Spend Your Capital on Your Customers - Not Your IT
As Web-based businesses and SMBs adopt more sophisticated technology to stay competitive, they often struggle to meet the high capital costs and expertise required to man...
Sponsored by: The Planet
Date: August 2008 |
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Live Webcast: Closing the Deal: Online Presentations That Result in Higher Sales
Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?...
Sponsored by: Citrix Online
Date: August 2008 |
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9 Critical Reasons to Automate Performance Management
More and more, small and mid-sized companies are enjoying huge time and cost-saving benefits from automating their performance management and review processes.
...
Sponsored by: SuccessFactors, Inc.
Date: November 2007 |
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Document Process Automation for customer orders: A new performance perspective
The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications.
This ID...
Sponsored by: Esker
Date: November 2007 |
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ViewWise Enterprise Edition: Integrated Document Management / Email Archival Solutions
Computhink is committed to providing Integrated Document Management and Email Archival Solutions for the small to medium-sized Enterprise market utilizing the latest tech...
Sponsored by: Computhink
Date: December 2007 |
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- Showing items 1-40 of 370
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Live Webcast: Spend Your Capital on Your Customers - Not Your IT
As Web-based businesses and SMBs adopt more sophisticated technology to stay competitive, they often struggle to meet the high capital costs and expertise required to man...
Sponsored by: The Planet
Date: August 2008 |
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The outsourcing decision for a globally integrated enterprise: from commodity outsourcing to value creation.
Globalization and advances in technology have changed the way business gets done. Today, outsourcing helps make the globally integrated enterprise possible. And the decis...
Sponsored by: IBM
Date: January 2008 |
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The Business Case for Outsourcing Software Testing to Vietnam
This white paper outlines a framework that your development organization can use to evaluate whether a potential outsourcing destination can meet its critical software te...
Sponsored by: LogiGear
Date: January 2007 |
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Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness
This LogiGear white paper presents an innovative approach to integrating global resourcing with automated software testing—an approach that can help today's development o...
Sponsored by: LogiGear
Date: September 2006 |
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The Business Case for Outsourcing Software Testing to a Separate Vendor
This LogiGear white paper explains how using a specialized software testing vendor that's not connected to the development team can help software manufacturers accelerate...
Sponsored by: LogiGear
Date: September 2006 |
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In the spotlight: The human side of business continuity planning
IBM's new white paper, "In the spotlight: The human side of business continuity planning," outlines issues and risks related to human capital resiliency that could...
Sponsored by: IBM
Date: July 2006 |
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10 things you should know about working with an offshore team
Every project has challenges -- and having part of your team on the other side of the world only amplifies them. But knowing what to expect when working with an offshore ...
Company: Jerry Loza
Date: August 2008 |
Jerry Loza |
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A Guide to Providing Proactive Protection to Consumer Online Transactions
This is a guide to help online businesses to proactively protect customers. The whitepaper discusses the impact of the continually growing number of consumers conducting ...
Company: VeriSign
Date: August 2008 |
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Leverage the Benefits of a Shared Authentication Network to Help Drive Consumer Retention and Strengthen Competitor Differentiation
This white paper introduces the concept of a shared two-factor authentication network, and discusses why a shared network for strong authentication is an essential requir...
Company: VeriSign
Date: July 2008 |
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Five Strategies for Reducing the High Cost of Online Consumer Authentication
This whitepaper discusses the five strategies businesses can take to reduce the high costs of online consumer authentication. VeriSign suggests methods to protect brands,...
Company: VeriSign
Date: June 2008 |
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The Perfect 10: The key characteristics to look for in an Internet infrastructure provider
As your clients put more of their business processes online and become more dependent on an open network (with inherent security and quality of service risks), a new fron...
Company: Verio
Date: June 2008 |
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Why, What, Where and How of Outsourcing
There are several good reasons why it would make sense to outsource the next project. It is however best that the reason of "Why" is identified and clearly understood. It...
Company: S5 Systems
Date: May 2008 |
S5 Systems |
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How Managed Services has Changed Remote Infrastructure Management
In today's distributed computing environment, critical Information and Communications Technology (ICT) equipment can be located anywhere in the world. These arrangements ...
Company: ITC Infotech
Date: March 2008 |
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Assessing the Role of IT in BPO Success: 2008 Market Study Update
Business Process Outsourcing (BPO) is typically viewed - as the name implies - as a "Business" initiative. It is EquaTerra's position, however, that information technolog...
Company: EquaTerra
Date: March 2008 |
EquaTerra |
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On-Demand or On-Premise? Software Best Practices for Midsize Businesses
This paper from SAP and CIO Magazine recaps some of myths about SaaS and provides a framework for an honest self-assessment of your organization's needs and which softwar...
Company: SAP
Date: March 2008 |
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EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship Man...
Company: Avaya
Date: March 2008 |
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10 ways to trim your IT budget
Nobody likes being told to spend less, but the tough reality is that in many organizations, all departments are seeing their budgets cut -- and that includes IT. The ques...
Company: Deb Shinder
Date: February 2008 |
Deb Shinder |
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Top 5 Advantages of Using Hosted Microsoft Exchange 2007 and SharePoint Services
With business decisions resting on accurate, up-to-date information, organizations are recognizing the need for a comprehensive messaging and collaboration solution that ...
Company: USA.NET
Date: February 2008 |
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The Evolution of Information Technology: Don't Forget the People
The Evolution of Information Technology (IT) is the latest installment in a multipart series on critical issues facing today's IT function. It explains how a stronger emp...
Company: Deloitte LLP
Date: February 2008 |
Deloitte LLP |
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EquaTerra Position: Service Provider M&A - Change of Control Doesn't Have to Mean Loss of Control
The outsourcing service provider market has historically experienced a steady stream of Mergers and Acquisitions (M&As) which began to pick up in 2007. An M&A event can b...
Company: EquaTerra
Date: February 2008 |
EquaTerra |
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EquaTerra Position: The Pros, Cons and Market Trending for Multi-Sourced ITO
As the Information Technology Outsourcing (ITO) market continues to expand and mature, an increasing number of buyers are finding themselves in multi-sourcing scenarios. ...
Company: EquaTerra
Date: February 2008 |
EquaTerra |
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Creating Cost and Energy Efficiency through Outsourcing Hosting Solutions
The White Paper looks at the efficiencies of outsourcing web and online infrastructure in an increasingly volatile and environmentally aware society. Specifically the wh...
Company: Rackspace
Date: February 2008 |
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Cisco Unified Intelligent Contact Management Reduces Outsourcing Costs by Improving Contact Center Management and Support
This case study describes how Cisco Systems has reduced costs and increased flexibility for certain calls outsourced to contact centers located around the world. This res...
Company: Cisco Systems
Date: December 2007 |
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7 Ways to Reduce your 2008 IT Burden with Email Hosting
Begin a plan to reduce the IT costs and resources associated with managing your organization's email system. View this on-demand webinar to learn how USA.NET can help you...
Company: USA.NET
Date: December 2007 |
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Hire Talent From Inside or Go Outside?
One of the most fundamental choices that employers make is whether to develop talent internally by promoting from within the organization or to hire talent from the outsi...
Company: Microsoft Tips
Date: December 2007 |
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Peak Efficiency: Streamlining Small and Mid-Sized Businesses
This webcast examines ways to improve efficiency through outsourcing or out-tasking. The presenter discusses how and why to go multinational the day one opens the doors....
Company: Cisco Systems
Date: December 2007 |
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Microsoft Webcast: Managing a Global Internal Helpdesk With Outsourcing and Call-Avoidance Techniques (Level 100)
Microsoft IT manages a global internal helpdesk that receives 63,000 contacts per month. To improve the client-support experience and productivity while reducing costs, M...
Company: Microsoft
Date: November 2007 |
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Two IT Giants Tackle Globalization--Together
In this free News@Cisco podcast, you'll hear Achuthan Nair, VP of Wipro (one of the world's top 3 IT providers, based in Bangalore, India) speak on a recent strategic agr...
Company: Cisco Systems
Date: October 2007 |
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Webcast: Cadbury Schweppes and B2B Process Management
View this on-demand Webcast to see how Cadbury Schweppes is leveraging B2B Process Management to control the increasing complexity of their trading community -- complexit...
Company: Sterling Commerce
Date: October 2007 |
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IT Manager's Hiring Tool Kit
This download gives you the tools and templates you need to win management sign-off on new positions, recruit the right individuals, interview effectively, and hire the b...
Company: TechRepublic Pro
Date: October 2007 |
TechRepublic Pro |
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Eight Essential Mantras for BI Outsourcing Success
Any BI initiative is a multiyear, multifunction business-oriented implementation with changing business scenarios and associated complications and nuances. When the dimen...
Company: Investcorp
Date: October 2007 |
Investcorp |
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Omnify Software Case Study: Intelligent Manufacturing Solutions (IMS)
Intelligent Manufacturing Solutions (IMS) is a full service Electronics Manufacturing Services (EMS) provider, specializing in New Product Introduction and Quick Turn Ass...
Company: Omnify Software
Date: September 2007 |
Omnify Software |
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Assessing the Role of Captive Operations in Global Service Delivery Models
Services are simultaneously climbing the value chain from transaction to more strategic, knowledge-based processes (e.g., R&D, financial analysis, marketing, market resea...
Company: EquaTerra
Date: August 2007 |
EquaTerra |
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Webcast: Leveraging IT for Competitive Advantage
In this on-demand Webcast, hear from Paul Gonzalez, Business Solutions Architect with ViewSonic Corporation, about how his company has been able to turn IT into a strateg...
Company: Sterling Commerce
Date: August 2007 |
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Outsourcing Systems Unit Allows ABB to Renew Its Business Focus
ABB wanted to increase its core focus on power and automation. Having previously outsourced infrastructure to an external supplier, ABB began to look for a competent outs...
Company: Capgemini
Date: August 2007 |
Capgemini |
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From Outsourcing to Selective Sourcing: Considerations for Sharing the IT Load Through Flexible Managed Services for Storage
A significant percentage of the Fortune 500, including GM, Proctor & Gamble, Blue Cross, and Xerox outsource their entire IT departments to a third party. Most cite the s...
Company: Sun Microsystems
Date: August 2007 |
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The Five Critical SLA Questions: What You Need to Know Before You Define Your Managed File Transfer Service Level Agreements
A Service Level Agreement (SLA) is a formal, negotiated agreement that spells out the level of service that will be delivered from a service provider to its customer. In ...
Company: Sterling Commerce
Date: August 2007 |
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Comparing Fax Servers to Hosted Fax Solutions
Today, faxing continues to be a dominant communications tool. While e-mail may be the 'killer app,' the fact is many industries still rely heavily on faxes to transmit da...
Company: MyFax
Date: July 2007 |
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SPS Commerce Automates Multi-Party Supply Chains With Software as a Service EDI
SPS Commerce offers outsourced supply chain services including EDI, catalog, barcode labels, and online ordering that enable retailers and suppliers to eliminate manual o...
Company: Oracle
Date: June 2007 |
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Assessing the Role of Information Technology (IT) & Enterprise Software in BPO
The original market assessment findings illustrated that these BPO decision makers were very positive about the role of IT in general and enterprise software in particula...
Company: EquaTerra
Date: May 2007 |
EquaTerra |
- Showing items 1-40 of 370
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