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Live Webcast: Closing the Deal: Online Presentations That Result in Higher Sales
Closing deals is an art form. You've got to know your prospects, understand their concerns and speak their language. How do you accomplish this in order to make the sale?...
Sponsored by: Citrix Online
Date: August 2008 |
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Document Process Automation for customer orders: A new performance perspective
The Document Process Automation (DPA) market covers solutions for reducing the use of paper in order management processes or in company communications.
This ID...
Sponsored by: Esker
Date: November 2007 |
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Intelligent Document Automation to Increase Purchasing Process Efficiency with ERP Systems
For many organizations running packaged enterprise resource planning (ERP) solutions from SAP, Oracle, PeopleSoft, JD Edwards and other vendors, purchasing processes stil...
Sponsored by: Esker
Date: October 2007 |
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How to simplify the IT infrastructure with end-to-end automation of document processes
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...
Sponsored by: Esker
Date: October 2007 |
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The new information agenda: Do you have one?
The lack of trusted information is a major concern for businesses worldwide. The information agenda is a comprehensive, enterprise-wide plan for creating, delivering, and...
Sponsored by: IBM
Date: January 2008 |
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Live Webcast: Growing Your Business with CRM
Smart business owners and executives already understand the importance of customer service to the long-term success of their business, but many fall short when it comes t...
Sponsored by: BNET
Date: September 2008 |
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UCCXA - Cisco Unified Contact Center Express Advanced
Instantly save $400 off the standard course price when you register on TechRepublic or ZDNet! Offer ends August 22, 2008.View Availab...
Sponsored by: Global Knowledge
Date: January 2008 |
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How to simplify the IT infrastructure with end-to-end automation of document processes
Businesses continue to face rising pressure to cut costs and increase profitability while also improving customer satisfaction and partner relations through efficient com...
Sponsored by: Esker
Date: October 2007 |
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TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This ...
Sponsored by: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: How well are you meeting your customers needs?
To ensure that your relationship with clients doesn't go from content to contentious, it's worthwhile to periodically determine how well your firm is meeting their needs....
Sponsored by: TechRepublic
Date: July 2008 |
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TechRepublic Resource Guide: A firsthand look at successful CRM implementation
CRM has become a key business paradigm for organizations seeking to cultivate and expand their customer relationships, but many implementations fail because of misconcept...
Sponsored by: TechRepublic
Date: July 2008 |
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Sales Force Automation Comparison Guide
Businesses of all sizes can benefit by automating all aspect of their sales processes with an SFA (Sales Force Automation) solution. But due to the sheer number of featur...
Sponsored by: Inside CRM
Date: May 2008 |
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On-Premise CRM Comparison Guide
If your business needs the flexibility offered by an in-house CRM system, your first step should be to research offerings from some of the industry's biggest vendors. Fin...
Sponsored by: Inside CRM
Date: May 2008 |
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Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
ProCurve Networking by HP, the networking hardware division of Hewlett-Packard, is the number two Ethernet switching vendor in the world, with nearly four times the marke...
Sponsored by: Microsoft
Date: May 2008 |
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Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
1-888-TRASH-IT! wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. C...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Linc Group Case Study
The Linc Group is an international company that provides infrastructure and technical services to commercial and industrial facility clients. As a service business, build...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM Online - The Norris Group Case Study
At California-based real estate firm The Norris Group, ten years of customer history and order data were held by an online e-mail marketing vendor. New anti-spamming rest...
Sponsored by: Microsoft
Date: April 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test bas...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - Bandwidth Utilization Improvements
Microsoft Dynamics CRM business software is designed to help enterprise organizations achieve a 360-degree view of their customers across marketing, sales, and service. E...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Enterprise Performance and Scalability
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: March 2008 |
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Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business c...
Sponsored by: Microsoft
Date: February 2008 |
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Yankee Group: Software as a Service Dramatically Improves CRM Success
This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services a...
Sponsored by: Oracle
Date: February 2008 |
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The wrong ERP system can be costly: Time for a check-up
Enterprise Resource Management is crucial to the efficiency and productivity of any corporation. But many companies don't have ERP systems that can keep up with their con...
Sponsored by: IBM
Date: January 2008 |
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Find out how to "Wow" the customer while managing costs
Current bank trends indicate profit margins are flat. Retaining top bank customers is becoming harder and harder. Is your financial institution ready to buck this trend? ...
Sponsored by: IBM
Date: January 2008 |
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Taking On Demand CRM Integration to the Next Level
This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration...
Sponsored by: Oracle
Date: September 2007 |
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Choosing the Best CRM for Your Organization
CRM buyers now have a wealth of deployment options available to them, providing unprecedented flexibility, cost-efficiency and business value. This gives organizations th...
Sponsored by: Oracle
Date: August 2007 |
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CRM Your Salespeople Will Love
This white paper provides a brief overview of documented CRM successes to indicate why it's so important, discusses CRM adoption problems in general, then presents a deta...
Sponsored by: Oracle
Date: August 2007 |
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Hosted CRM Buyer's Guide
Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process.
In the market for a CR...
Sponsored by: Inside CRM
Date: July 2007 |
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Sales lagging behind? Learn how 200 best-in-class companies stay ahead
Longer sales cycles and declining sales productivity are changing the way processes are handled and transactions are made. This Aberdeen Group white paper can help. It su...
Sponsored by: IBM
Date: July 2007 |
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IP Connections Create the Bank Branch of the Future
Rethink the way you reach your customers. Watch this IBM ForwardView Webshow to see how converged networking unifies voice, video, and data communications. You'll also le...
Sponsored by: IBM
Date: May 2007 |
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Accelerate Sales Velocity
Inconsistent sales processes. Inaccessibility to the right information. Low sales productivity. Inaccurate sales forecasts. These are a few of the many symptoms of poor p...
Sponsored by: Oracle
Date: April 2007 |
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Microsoft Dynamics: Enabling Real-World SOA to connect your business vision with software
Microsoft Dynamics has made investments in Web services and other Service Oriented Architecture (SOA) technologies across our product lines to help customers take a "Real...
Sponsored by: Microsoft
Date: March 2007 |
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Microsoft Dynamics RoleTailored Interface Business Productivity
Microsoft believes that the key to helping businesses become more agile and productive in the global economy is to empower individual workers -- giving them tools that im...
Sponsored by: Microsoft
Date: March 2007 |
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No More Limits: On Demand CRM Goes Strategic
On demand is fast evolving into a more strategic, more capable CRM technology option. Today you can have the best of both worlds: a cost-friendly, easy-to-use solution wi...
Sponsored by: Oracle
Date: February 2007 |
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Hosted CRM Vendor Comparison Guide
Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...
Sponsored by: Inside CRM
Date: January 2007 |
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Retail opportunities in a world of extremes: Understanding today's teens and boomers
To provide insight into today's marketplace, research was conducted to examine the tendencies of two diverse segments of shoppers - baby boomers and teens. The results re...
Sponsored by: IBM
Date: January 2007 |
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CRM On Demand Best Practice: Delivering Actionable Insight Into Sales
Sales analytics allows users to proactively and continually improve their performance by providing every member of the sales organization with the information and insight...
Sponsored by: Oracle
Date: January 2007 |
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Turning shoppers into advocates: The customer focused retail enterprise
Today's marketplace faces unprecedented diversity, fragmentation of consumer values, and information transparency. These circumstances make it harder than ever to achieve...
Sponsored by: IBM
Date: December 2006 |
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Replicate Sales Success: Clone Your Star Salespeople
If you could clone your top sales rep, would you? Find out how, in this short brief from Oracle that outlines the surefire steps and tools to achieve measurable increases...
Sponsored by: Oracle
Date: September 2006 |
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IBM Institute for Business Value: Healthcare 2015: Win-win or lose-lose? A portrait and a path to successful transformation
Cost, quality, and access issues continue to plague our healthcare system. When these issues are combined with new drivers that fundamentally change the healthcare envir...
Sponsored by: IBM
Date: September 2006 |
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Buyer's guide: IBM customer experience solutions for midsize business
Customers are at the core of your business. To be competitive in today's marketplace, growing businesses must not only attract new customers but they must build customer ...
Sponsored by: IBM
Date: September 2006 |
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Insurance 2020: Innovating beyond old models
Insurance companies will soon face endless opportunities for growth. But are current technologies capable of handling the potential for new business? The IBM Institute fo...
Sponsored by: IBM
Date: August 2006 |
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The Customer Focused Contact Center
Call it what you will - the contact center or call center, customer service, or 1-800 number is a critical area where the customers experience and attitude towards the co...
Sponsored by: IBM
Date: August 2006 |
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Aberdeen Group: Achieving More Value From Enterprise Applications
Moving information between business applications such as ERP often requires custom programming, which diverts time and attention from high business value projects, and de...
Sponsored by: IBM
Date: May 2006 |
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IBM: Patient-centric: the 21st Century prescription for healthcare
Throughout the industrialized world, healthcare systems are in crisis. Aging populations and skyrocketing costs are putting unprecedented financial and organizational pr...
Sponsored by: IBM
Date: May 2006 |
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